Archive for the ‘From the CEO's Desk’ Category

From the CEO’s Desk

Sunday, January 22nd, 2012
From The CEO’s Desk
It’s been a while since I’ve had the time to write this column because of how busy we have been at XYPRO over the last year.  In part, this was fueled by the HP decision to bundle our XYGATE Merged Audit (XMA) software with the HP NonStop Operating System Mission-Critical Edition software package.
While we cannot speak for HP or the NonStop product group, I can tell you that we have seen tremendous growth in the market for our products.  So much so, that we outgrew our website, our staff, and even our building.
After 26 years in the same building, taking over more and more space as other tenants moved out, we finally took over the last bit of space that was available to us.  We had another challenge; because of the great range of NonStop servers we support, we were about to exceed the maximum weight that our second floor computer room could support.
So this past November, over the long American Thanksgiving weekend, we packed up our bags and our systems and moved to a 15,000 square foot ground floor suite with a larger datacenter capable of supporting our accelerated growth.  This office is twice the size of the old one, positioning us for the future.
Some old-timers may remember that Jimmy Treybig tried for years to get the city of Cupertino to rename Tantau Avenue to Tandem Avenue.  Well Jimmy, we hope we made you proud because our new office is located on Guardian Street.  Even better, our new datacenter is non-stop, with redundant power, dedicated climate control and connectivity.  Now how cool is that?
As I said earlier, we also outgrew our staff, allowing us to hire from the outside and promote from the inside.  Lisa Partridge has assumed day-to-day responsibilities for XYPRO and was named President.  Barry Forbes was promoted to VP, Sales and Jim Hinsch to architect.  We hired Andrew Price as our Director of Product Management, Rob Lesan as our Manager of Professional Services, Dave Teal joined as a pre-sales support and education specialist, Gabe Alvarez joined our Sales Team in Latin America and we even welcomed our summer intern, Rayna Burgess on as a full time member of our QA staff.  Most recently, we extended a heartfelt welcome to Mr Feng Lin to represent XYPRO in Asia Pacific.
Scott Uroff is still part of the management team as our Chief Architect, and several of our employees passed the new PCI SSC Internal Security Assessor Program (ISA).  At our upcoming internal Kick-Off event, one employee will receive a plaque in recognition of 5 years of service at XYPRO and three employees will receive their 10 year plaques.  Add those milestones to the 4 of us who already have our 20 year plaques and everyone in between!  All the better to serve our rapidly enlarging number of customers.
Our website is completely new too, with easier navigation to the information that you want to see, including access to our datasheets, whitepapers, and on-demand webinars.
I would like to move to our products for a moment.  HP understood for a long time that separation of duties is important to help prevent insider attacks.  This was the main driver for the multiple levels of security administration within the Safeguard security software.  But HP couldn’t fund every possible feature that customers wanted or needed, so XYPRO stepped up our game to help keep NonStop servers secure from hacking, even by insiders.
We like to say that we wrote the book on NonStop security (twice!), because it is true.  But we could only write the books after we spent a lot of time determining the current and future product functionality required for NonStop customers to be successful in their industries.  At the time we didn’t think of it as predicting the future, but of course HP is now bundling some of our products within the NonStop OS to help protect our customers from the rise in cybercrime, so I guess we were.
And the insider threat has only gotten stronger, which is why XYPRO took separation of duties to its logical conclusion within XYGATE Access Pro.  Our peerless auditing capabilities within each XYGATE module, and collectively within our Merged Audit module, allow all NonStop server audit information to be sent to off-board and Enterprise audit logging solutions, such as those from ArcSight® an HP Company and  RSA® enVision.  XYPRO’s ability to work with virtually any of the SIEM devices and enterprise audit consolidators allows companies that use these systems to manage audit records generated by their NonStop servers, and preventing the audit from being changed after the fact.
We hope that you will visit with XYPRO staff either by attending a class or by coming by our booth at the dozens of HP NonStop server and security-related events that we attend all over the world.  We love meeting our customers so that we can better understand and serve your security needs. Remember to visit our blog, and follow us on our many social media channels, such as Facebook, Twitter, and LinkedIn.
Finally, while I cannot tell you who these companies are, or what the arrangements will entail, I am happy to announce that we are in the process of forging partnering agreements with several other vendors in the NonStop space. While Larry Ellison is trying to take out HP by dropping support for Oracle on Itanium, we know that HP has a secret weapon called NonStop SQL and we have the tools to properly secure this advanced database.  It’s certainly one of many reasons we are excited to be part of the NonStop community and intend to take full advantage of this evolving market.
No matter how you measure it, 2011 was our best year ever.  Revenue, customers, professional services, partners, products, head count – all grew at rates greater than previous years.  Important to our customers is that our expansion this year is based on executing long term growth plans.  So, as the economy continues to recover, we will have more solutions to protect your precious business information and reputation that will help grow the NonStop community beyond anything that has been seen before.
I hope that all NonStop community members join us and have as good a year as we have planned for ourselves.
Sheila Johnson
CEO, XYPRO Technology Corporation

It’s been a while since I’ve had the time to write this column because of how busy we have been at XYPRO over the last year. In part, this was fueled by the HP decision to bundle our XYGATE Merged Audit (XMA) software with the HP NonStop Operating System Mission-Critical Edition software package.

While we cannot speak for HP or the NonStop product group, I can tell you that we have seen tremendous growth in the market for our products.  So much so, that we outgrew our website, our staff, and even our building.

After 26 years in the same building, taking over more and more space as other tenants moved out, we finally took over the last bit of space that was available to us.  We had another challenge; because of the great range of NonStop servers we support, we were about to exceed the maximum weight that our second floor computer room could support.

So this past November, over the long American Thanksgiving weekend, we packed up our bags and our systems and moved to a 15,000 square foot ground floor suite with a larger datacenter capable of supporting our accelerated growth.  This office is twice the size of the old one, positioning us for the future.

Some old-timers may remember that Jimmy Treybig tried for years to get the city of Cupertino to rename Tantau Avenue to Tandem Avenue.  Well Jimmy, we hope we made you proud because our new office is located on Guardian Street.  Even better, our new datacenter is non-stop, with redundant power, dedicated climate control and connectivity.  Now how cool is that?

As I said earlier, we also outgrew our staff, allowing us to hire from the outside and promote from the inside.  Lisa Partridge has assumed day-to-day responsibilities for XYPRO and was named President.  Barry Forbes was promoted to VP, Sales and Jim Hinsch to architect.  We hired Andrew Price as our Director of Product Management, Rob Lesan as our Manager of Professional Services, Dave Teal joined as a pre-sales support and education specialist, Gabe Alvarez joined our Sales Team in Latin America and we even welcomed our summer intern, Rayna Burgess on as a full time member of our QA staff.  Most recently, we extended a heartfelt welcome to Mr Feng Lin to represent XYPRO in Asia Pacific.

Scott Uroff is still part of the management team as our Chief Architect, and several of our employees passed the new PCI SSC Internal Security Assessor Program (ISA).  At our upcoming internal Kick-Off event, one employee will receive a plaque in recognition of 5 years of service at XYPRO and three employees will receive their 10 year plaques.  Add those milestones to the 4 of us who already have our 20 year plaques and everyone in between!  All the better to serve our rapidly enlarging number of customers.

Our website is completely new too, with easier navigation to the information that you want to see, including access to our datasheets, whitepapers, and on-demand webinars.

I would like to move to our products for a moment.  HP understood for a long time that separation of duties is important to help prevent insider attacks.  This was the main driver for the multiple levels of security administration within the Safeguard security software.  But HP couldn’t fund every possible feature that customers wanted or needed, so XYPRO stepped up our game to help keep NonStop servers secure from hacking, even by insiders.

We like to say that we wrote the book on NonStop security (twice!), because it is true.  But we could only write the books after we spent a lot of time determining the current and future product functionality required for NonStop customers to be successful in their industries.  At the time we didn’t think of it as predicting the future, but of course HP is now bundling some of our products within the NonStop OS to help protect our customers from the rise in cybercrime, so I guess we were.

And the insider threat has only gotten stronger, which is why XYPRO took separation of duties to its logical conclusion within XYGATE Access Pro.  Our peerless auditing capabilities within each XYGATE module, and collectively within our Merged Audit module, allow all NonStop server audit information to be sent to off-board and Enterprise audit logging solutions, such as those from ArcSight® an HP Company and  RSA® enVision.  XYPRO’s ability to work with virtually any of the SIEM devices and enterprise audit consolidators allows companies that use these systems to manage audit records generated by their NonStop servers, and preventing the audit from being changed after the fact.

We hope that you will visit with XYPRO staff either by attending a class or by coming by our booth at the dozens of HP NonStop server and security-related events that we attend all over the world.  We love meeting our customers so that we can better understand and serve your security needs. Remember to visit our blog, and follow us on our many social media channels, such as Facebook, Twitter, and LinkedIn.

Finally, while I cannot tell you who these companies are, or what the arrangements will entail, I am happy to announce that we are in the process of forging partnering agreements with several other vendors in the NonStop space. While Larry Ellison is trying to take out HP by dropping support for Oracle on Itanium, we know that HP has a secret weapon called NonStop SQL and we have the tools to properly secure this advanced database.  It’s certainly one of many reasons we are excited to be part of the NonStop community and intend to take full advantage of this evolving market.

No matter how you measure it, 2011 was our best year ever.  Revenue, customers, professional services, partners, products, head count – all grew at rates greater than previous years.  Important to our customers is that our expansion this year is based on executing long term growth plans.  So, as the economy continues to recover, we will have more solutions to protect your precious business information and reputation that will help grow the NonStop community beyond anything that has been seen before.

I hope that all NonStop community members join us and have as good a year as we have planned for ourselves.

Sheila Johnson
CEO, XYPRO Technology Corporation

From The CEO’s Desk

Wednesday, January 19th, 2011

As we look back on 2010, we see a year that’s had the most amazing changes to the NonStop platform’s security profile in many years.  By now, everyone should know that HP is bundling XYGATE Merged Audit (XMA) software in the HP NonStop Operating System Mission-Critical Edition software package. This means that many HP NonStop customers no longer need to ask for audit waivers due to missing security functionality.

The NonStop server now meets many more compliance requirements, making it easier to justify it as the core of any mission-critical application.  In fact, payment industry specialist and Qualified Security Assessor (QSA), Witham Laboratories, in cooperation with Knightcraft Technology, has created the most comprehensive HP NonStop Payment Card Industry Data Security Standard (PCI DSS) white paper in existence.

This document was created to assist HP NonStop users in their PCI compliance projects by showing how Safeguard and Guardian can be configured to meet PCI DSS and highlighting the requirements where compliance cannot be achieved without the use of third party solutions (solutions mentioned in the paper are from the XYGATE suite). For a copy of this document, visit www.knightcraft.com.

Because of our geographically diverse customer base, XYPRO sales reps and security specialists travel hundreds of thousands of miles a year so that we can support our customers, HP, and the many HP user groups around the world.  Last year, XYPRO had a presence at the HP NonStop Symposium, CTUG (Canada), BITUG (United Kingdom), OZTUG (Australia), SATUG (South Africa), SUNTUG, GTUG, OTUG, and many, many other regional NonStop User Groups around the world.

Additionally, we attended several other industry conferences, such as the PCI Europe Annual Meeting (Netherlands), ACI Customer Events in Asia, Africa, Europe and North America and as new members of PCI Security Standards Council (https://www.pcisecuritystandards.org) we proudly took part in both their European and North American Meetings.

While we also enjoyed success with our new Webinar series in 2010, attending conferences like the (incredibly successful) NonStop Symposium and EXPO in San Jose, is our primary way to meet directly with our customers.  Far more than a marketing opportunity, these conferences provide an in person forum for informal conversation, direct exchange of information with customers about what works, and what needs to be improved, and what new features and solutions they need so that they can ensure the security of the information on their HP NonStop servers.

What We See for 2011

We predict 2011 will bring as much excitement and good things as 2010. There’s a lot of talk and trends occurring, and we’re keeping our finger on the pulse.

As we kick 2011 into high gear, we certainly plan to address these issues and more. So be sure to follow us on our Blog, Tweets, Facebook, LinkedIn or visit us at any of this year’s NonStop RUGs, HP Discover, ACI User Group Meetings, PCI Security Standards Council gatherings and other industry events.  We’ll keep our events page updated at www.xypro.com so keep checking back!

Also, be sure to fill out our short five question survey and be entered into our quarterly drawing to win an iPad.

Sheila Johnson
CEO, XYPRO Technology Corporation
www.XYPRO.com

From The CEO’s Desk

Wednesday, September 8th, 2010

It’s already back to school for the kids and I’m staring at the walls of my office wondering where the year has gone. But when I look down at my desk, I see some of the dozens of contracts and agreements we’ve signed since my last column and it all comes back to me. I have so much exciting news to share with you.

We all know that the sun never sets on the HP NonStop server empire—especially in the financial industry. Worldwide, a large number of credit card and funds transfer transactions are either switched or cleared by NonStop servers. And since the bulk of those mission-critical NonStop servers protect their confidential information with XYPRO software, we felt that it was time that we had a seat at the payments processing table.

But rather than sitting back and listening, we wanted to have an active voice, to ensure that the needs of our users were addressed as new standards were implemented. To get that seat, XYPRO joined the PCI Security Standards Council as a participating member, which allows us to work with the Council to evolve the PCI Data Security Standard (DSS) and other payment card data protection standards.

Anyone who has read the PCI DSS knows that many of the requirements are aimed at so called “industry standard” servers and not big iron like the NonStop server. How many times have you been asked what anti-virus software is running on your server? Wouldn’t it be nice to stop hearing that question from your auditors?

In other news, the traditional NonStop Summit is back. Rather than hopping a plane to Las Vegas in summer, walking what seems like 4 miles from the hotel to the convention center every day, and fighting the crowds of gamblers and tchotchke divers hanging out at the Mandalay Bay, we get to be back among our own circle of friends just minutes from NonStop Central (or Cupertino, as Google Maps calls it). All of your favorite vendors have booths and are just as excited to be back in San Jose as I know all of you are. HP will be sending dozens of NonStop developers and product managers who can spend time with you to understand how to make their products better by meeting your needs.

In my last blog entry, I alluded to a number of exciting activities that I could not talk about—until now. If you’ve attended one or more Security SIGs, you’ll remember that the same requests get made over and over and every time HP recognizes that there are opportunities for improvement. Unfortunately, the development dollars just aren’t there to address every issue and HP needs to prioritize.

A substantial number of security upgrades have been made by HP, including longer passwords, better user management, a more secure password encryption algorithm, and so on. HP has been listening to you and over the past year, they quietly have been working to bundle selected third party products into the base NonStop OS.

At the summit, HP and XYPRO will jointly announce and demonstrate some of the most frequently requested security functionality being added to the NonStop OS at a low cost to customers. Current XYPRO customers don’t need to worry about past decisions or future support, since we have a migration path for you.

Watch for our press release later in September and be sure to drop by our booth at the Summit to see what’s cooking. If you just can’t wait, you can read Scott Uroff’s article in the July/August issue of Connect Magazine for a clue.

Before I close, I wanted to mention “The Most Significant Breach Of U.S. Military Computers Ever.” This has nothing to do with NonStop servers, or even HP. It began when an infected flash drive was inserted into a U.S. military laptop at a base in the Middle East. The flash drive’s malicious computer code, placed there by a foreign intelligence agency, uploaded itself onto a network run by the U.S. Central Command. That code spread undetected on both classified and unclassified systems, establishing what amounted to a digital beachhead, from which data could be transferred to servers under foreign control.

It was a network administrator’s worst fear: a rogue program operating silently, poised to deliver operational plans into the hands of an unknown adversary. There is only one protection against rogue software or a rogue user in the enterprise and that is encryption at a very granular level. It will take an attacker a lot longer to steal your information if they need to do it one small piece at a time as it is displayed on someone’s screen than if they can just download an entire unencrypted file in one shot.

Scott Uroff wrote an article in the January/February issue of The Connection magazine that can help you understand the importance of selecting the right encryption algorithm and how to properly implement it. If you have questions, Scott will be at the XYPRO booth and the Summit to answer them.

Don’t pick up an unknown flash drive and connect it to your network, but do come to the NonStop Summit. See you there!

Sheila Johnson
XYPRO, CEO

In Memoriam: Lauren Uroff

Thursday, June 17th, 2010

Sheila Johnson, CEO

When professionals join XYPRO, we like to think that they are joining more than just a software corporation; they are joining a close-knit family. To be sure, it’s close to impossible not to get incredibly attached to the wonderful, talented people that comprise the XYPRO family. So, it is with great sadness that we had to say goodbye to one of our long-time XYPRO family members, Lauren Uroff. We are indeed in deep mourning, but at the same time, trying to celebrate the wonderful and rich life Lauren led. Over the past few weeks, we have heard so many touching and uplifting stories about Lauren—she simply made a positive, lasting impact on everyone she knew.

Kristie Rusk is one of the many people who Lauren deeply touched.
Below, Kristie offers her memories and tribute to our Lauren.

I’ve been an employee of XYPRO since 1987.  I’ve been here longer than any other XYPRO employee, except for Sheila Johnson, our CEO.  When I look back at these past  23 years, each year has it’s own “memorable moment” associated with it, some of them good and some of them bad.  In 1994, we had the infamous Northridge earthquake and I have memories of us all ducking under the conference room table during aftershocks.  In 2001, it was the 9/11 attacks while the ITUG conference was being held in Anaheim.  We scrambled to find places for our customers to stay who were unable to fly home.  In 2006, we had two “XY-babies” born within a few weeks of each other and two more babies were born in 2008.  This year promises to have its share of good memories for XYPRO.  But sadly, the one event that I will remember 2010 for is the loss of my co-worker and friend, Lauren Uroff.

Lauren joined XYPRO in 1992 as a QA Analyst and later that year, her husband Scott also joined XYPRO.  They quickly became vital members of the XYPRO team.  Together, they helped build the XYPRO Security products to become the leading edge products they are today.  Lauren was intensely proud of her work.  When we began to offer XYGATE classes here at the XYPRO offices, Lauren was key to the building and teaching of those class materials.  She loved working with customers and if she met you, either on the phone or in person, she never forgot your name!  As valuable an asset Lauren was to XYPRO, for me, she was one of my closest friends here at the office.  Lauren and I shared many things over the years.  We held down the fort by ourselves at the office while everyone was attending ITUG Conferences, we laughed in the lunchroom about the latest “news of the day”.  Lauren was bright, witty, an avid reader, a seeker of knowledge – from the silly to the sublime.  Our conversations ranged from deep and philosophical to arguments about who we liked better on “Top Chef”.

As proud as Lauren was of her work, her greatest pride was her family, her husband Scott and her son James.  After James was born, she changed her status at XYPRO from full-time employee to that of an independent contractor, so that she could have the flexibility in her schedule to play an active role in his life.  She spent many hours volunteering at his school and never missed a concert or karate practice.  She was determined that he be a well-rounded and polite young man.

In 2009, Lauren was diagnosed with cancer.  She worked from home as often as she could, but her presence at the office became less and less.  In December, while preparing to come back to the office on a regular basis, we got the devastating news that the cancer had spread.  Three months later in March 2010, we lost her.

It is sad to think that the newer employees here at XYPRO will never get the opportunity to know or work with Lauren.  But, it helps to know that Lauren’s legacy will live on in the quality of the XYPRO products that she helped build, the customers who she helped support and most importantly in the lives of her family.

Kristie Rusk
-Vice President of Finance

From the CEO’s Desk

Friday, February 19th, 2010

I hope everyone is getting a good start on 2010. We have received a large amount of positive customer feedback on our reseller relationship with Merlon and we thank you for that.

Traditionally at XYPRO, we begin each February with a week of Kick-Off sessions.  All of us gather at our California headquarters to assess the previous year and set plans for the future.  It’s a time of concentrated information exchange and collaborative brainstorming, with all teams participating ‘across all the aisles’.  It’s an opportunity  to discuss changes in the market and our customers’ needs.  We go over feedback from customers and partners regarding current requirements and anticipate what security functions will be needed, both to meet future compliance regulations and to thwart security threats.  A high priority includes looking at our products and evaluating how to improve and repackage them so that customers can easily purchase the modules that they need and use them to their best advantage.

There are a number of exciting activities afoot with us, some of which we can share, and some of which we need to keep secret for just a bit longer. What I can tell you is that we cut our first deal with a Neoview customer, so we’re now protecting a high profile decision support system built from the ground up on the most scalable and available data warehouse platforms.

After my last column, an HP press release announced enhancements to our favorite system, the NonStop Server. It quoted Diederick de Buck, technical architect for NonStop systems at Rabobank, who said that, “Rabobank looks to HP NonStop technology to handle our mission-critical financial services applications and help mitigate risks associated with virtual banking.”

As you might imagine, the best way to mitigate the risks associated with any online application is through the implementation of secure systems, secure networks, and secure applications. With NonStop as the foundation, all that remains is to protect your application and network communications – and we’re here to help you do that with products and consulting services.

The release also mentioned the new NonStop BladeCluster Express 1.2, which allows the creation of complex enterprise data center systems spanning a large geographic area and thousands of processors. Other enhancements include the capability for improved business decision-making by aggregating “islands” of information across an enterprise. Can you say, “cloud computing?”

While other companies are just starting to talk about the cloud, XYPRO customers, like a large travel booking site, have been building clouds out of NonStop servers for many years. And not just any cloud, but a scalable, available, and secure cloud. So when a C-level exec drops by and asks what you are doing about cloud computing, just point to your NonStop Servers and let him or her know that everything is under control.

In other news, a hacker was able to break into the database of RockYou, which provides applications and services for social networking sites like Facebook and MySpace, and obtained 32 million clear-text passwords. For whatever reason, the passwords of RockYou’s customers were not encrypted and were an easy target. Now that the horse has left the barn, RockYou has found religion and is encrypting all passwords and reviewing their current data security features to ensure that they meet industry standards and best practices. Do you have ENCRYPTPASSWORD set for your UserID file? Have you upgraded from DES to HMAC256 encryption? Call our tech support line if you want assistance with either of these.

And speaking of encryption, watch for our own Scott Uroff’s article in the next issue of Connection magazine. This article will describe the various types of encryption algorithms and how they work, point out the limitations when using specific encryption methods, and address how important it is for companies to use approved and certified encryption modules within their infrastructure.

To close, I want to mention that just like XYPRO, the US government also is working on advancements in data protection. The FIPS 140-2 Level 2 standard to which we certify our encryption products dates back to May 2001. This is one year after the Zero Latency Enterprise (ZLE) was first introduced and the same year that HP announced the merger with Compaq. This is pre-NonStop SQL/MX and well before Integrity NonStop. As you can imagine, we could not agree more that the standard needs to be updated and our cryptographers are already evaluating any changes needed to comply with this new standard when it is published next year.

Sheila Johnson

From the CEO’s Desk

Thursday, December 10th, 2009

It’s that time of year again. What this really means to you depends on your location and your culture.  It might be the middle of summer, a time to bring gifts, a time to relax a bit while your systems are locked down, or a time supporting record high end-of-year transaction volumes.

Speaking of systems, this year is the 35th anniversary of the first Tandem T16 computer, later called the NonStop I.  Its 96 kilobytes of main memory and 700 KIPS (thousand instructions per second) bit-slice processor were as impressive then as the current generation NonStop Blade Servers are now, with 48 gigabytes of main memory, 18 megabytes of level 3 cache and 1.66 GHz dual-core Itanium® 9100 series processors.

The first NonStop systems were designed with a few basic principles: modularity, fault tolerance, fail-fast of individual components, and online maintenance.  In 1983 XYPRO was formed to develop products for this excitin’ new machine (as Tandem’s founder, Jimmy Treybig, would say) and in 1984 we were named as one of the original Tandem Alliance members.  The photo shows Jimmy with XYPRO’s founder, Dale Blommendahl, at an ITUG Summit some 20 years ago.

dale_jimmy

Since then, neither company has rested on its laurels, both expanding worldwide and supporting some of the most mission critical applications at some of the world’s largest and most prestigious organizations.

While XYPRO’s headquarters is in sunny southern California, our employees are as diverse as our customers.  At last count, people from 13 different countries work here.  But no matter where we are from or what we believe, the holiday season is the time of year when many of us take some time off to spend with our families, recharge our batteries and ring in the new year.  Even so, we will have enough people on hand to support you 24×7 just as we do the rest of the year.  Because even when our staff or your staff are on holiday, we know that your NonStop servers are still working around the clock.

Along with work, Decembers at XYPRO include a contest.  Each person decorates their office door to reflect how they celebrate.  Historically, the halls have been decked with doors made to look like a gingerbread house, a fireplace, a New Year celebration in India, and an ice skating scene.  Over the years, we’ve seen themes executed with hand-made dreidels, a brightly lit cactus, snow babies, and even Christmas stockings arranged to represent ‘SOX Compliance’.  And Scott Uroff, our Chief XYGATE Engineer, is also known for decorating our NonStop systems.

In addition to an annual holiday lunch and gift exchange, we traditionally take time to reflect on the rewards we receive throughout the year, from our co-workers as well as our valued customers.  And as much as I would love to unwrap some of our biggest customers to show them off, I’m afraid those packages will have to remain sealed. Companies whose products are used to protect some of the most important secrets in the world sometimes need to stay under the radar.  What I can tell you is that XYGATE users are all in very good company, amongst a customer base of international leaders in government and private industry.

If you want to rub shoulders with these leaders, you don’t need an invitation. Nor do you need to be cleared by the Secret Service.  Simply attend one of the dozens of TUG or Connect meetings around the world and you can take advantage of the personal interaction that we love so much.

For example, XYPRO was present at the Connect Germany / GTUG IT Symposium in Darmstadt, celebrating the 35th Anniversary of NonStop and at the prestigious Institute of Directors premises in Pall Mall, London for the BITUG Big SIG meeting.  If you were at either event, you would have seen us talking to some of the biggest names in Europe. Some of each event’s highlights are captured at http://blog.xypro.com/.

But we don’t want to forget other parts of the world.  Recently, XYPRO has been at meetings in the United States, such as SCTUG in California, DUST in Arizona, and SunTUG in Florida.  We also paid a visit to our neighbors to the north at CTUG in Toronto.  It’s not too early to think about booking travel to SATUG so that you can rub shoulders with the leading companies in South Africa – who also happen to be our customers!

I would like to close this message with a request.  We wonder what family or work traditions you find meaningful and what you like to do when you take time off of work.  We would love to hear from you in the comments section.  Take as much space as you like to let us know about what’s special to you this time of year.

Sheila Johnson

From The CEO’s Desk

Wednesday, November 18th, 2009

Thanksgiving was celebrated last month in Canada where it is also called Jour de l’Action de grace and represents the end of the harvest.  In the United States, we celebrate in November and give thanks to the Native Americans for keeping the English colonists from starving in the dead of winter.

The end of October saw us wrapping up two weeks of classes on the topic of NonStop security in our southern California office.  Professionals attended from Malaysia, Mexico and the USA, representing manufacturing, energy and financial companies.  Both our Securing Your HP NonStop Environment with Safeguard and XYGATE and the follow-on Comprehensive HP NonStop Security courses were sold out, confirming that protection of corporate information is essential, even in a down economy.

We enjoy hosting customers in our office because, like our products, it supports our mission of contributing to the protection of corporate information on the computing platform that outperforms all others.  Furthermore, our education program gives our developers and technical staff a better feel for what it is that our customers need to make them successful.  We welcome the partnership that results from direct interaction and exchange of information with our customers and fellow vendors and hope you find it as rewarding as we do.  

Speaking of partnering, and Canada, we recently took another strategic step forward by signing an agreement with Merlon Software, based in Toronto.  The agreement entitles XYPRO to represent Merlon’s products worldwide.  This was a serious decision for us, and we found the business case is compelling. 

Where XYPRO is aimed at protection of data, Merlon focuses on database management.  Merlon’s products allow you to automate management of your file and disk space, monitor and correct database degradation, analyze key-sequenced files for proper partitioning, and increase your productivity when working with SQL/MP and SQL/MX tables.  And just like many XYPRO products, Merlon products allow you to manage and monitor your NonStop server from a graphical user interface on a PC, freeing you from the drudgery of looking up commands and syntax that you might use only once in a great while.  In sort, this partnership helps you do more with less, and with a lot less stress for you and your staff. 

Our companies have in common a dedication to excellence in customer service and the ability to build products that improve efficiency, productivity and performance in today’s complex IT environments.  This partnership represents a natural progression for both companies and a great way to bring more value to the NonStop user community. 

In the spirit of Thanksgiving, I would like to express my gratitude to all of our wonderful employees and partners for their dedication to making XYPRO a leader in the industry and a great place to work.  And a special Thank You goes to all of our customers too, who have put their security needs our hands. 

Happy Thanksgiving everyone!

-Sheila Johnson

From the CEO’s Desk

Monday, September 28th, 2009

For many years, XYPRO’s security and compliance solutions have been the choice of leading organizations using the NonStop server. While I have met many of you at TUG meetings and Connect events, these venues are too few and far in between to support frequent discussions. So, XYPRO is in the process of opening up several new channels of communications that we believe will let us keep in closer contact with you, our customers and partners.

We are announcing our LinkedIn groupfacebook, and if you want something a bit more real time you can follow us on Twitter. The intent of these channels is to let us provide timely general information to our customer base.

We know that resources are especially tight these days and we want to ensure that we are providing value to our customers in everything that we write. To this end, I am pleased to announce that XYPRO will be publishing several blogs on a regular basis. You can sign up for one or for all of them and our RSS feed will notify you when an update is available.

In “From The CEOs Desk,” I plan to talk about topics of general interest to the NonStop community around security, blades, cloud computing, virtualization, and compliance. This column will be published every month.

The Voice of the Customer will invite guest authors to talk about their challenges and how they have worked to meet them. It will cover real-life stories and real solutions. It may be edgy at times, and customers who cannot speak freely may be published anonymously. If you wish to submit an idea for a customer or topic, or you are a customer with a topic in mind, please send me an email. This column will be published monthly.

The third column we plan to publish should be a very interesting read. Based on the volume and kind of questions that our technical staff receives, they will be putting together a Tips and Tricks column which should increase your productivity and success in meeting your company’s security and compliance goals with XYPRO products. If there is something you just can’t figure out, or want to know if there is a better way to perform a function, this column is for you. It will be published monthly as well.

Finally, XYPRO will participate in many upcoming TUG and Connect events. Some of these are CTUG, DUST, GTUG, INUG, SunTUG, VNUG and the BITUG Security SIG. Our  updated events  list is always available here.

Historically, TUGS have had some pretty interesting names and to launch this column properly, we’re holding a contest. Anyone who sends me an email before October 30th,  with the correctly expanded names of the TUGs listed above will be entered into a drawing for a USB encrypted memory stick. Due to US regulations, this contest is not open to government employees in any country.

Talk to you soon!
Sheila Johnson